Managing Complex Change is an organisational challenge arising directly from Strategy Execution. Maintaining competitive advantage and the organisational performance anatomy required to keep delivering in a changing world requires skills that are seldom core to your business. CharterMason’s core competencies relate to managing complex change programs associated with the execution of our clients’ business strategies.

• We provide complex program management capability with the required discipline & rigour to deliver successful outcomes.
• We help minimise the impact of demand on scarce resources during change programs using critical chain planning.
• We help our clients shape better relationships & get more effective outcomes from their vendors. 

1. Program Definition - understanding your strategic intent and developing the business case to support the investment and clearly defining the desired outcomes.
2. Stakeholder Engagement - guiding the selection and appointment of the parties to the engagement, including vendors, with a strong focus on aligning the commercial arrangements with the desired outcomes.
3. Program Governance – establishing the capability required to execute and & tightly managing the complex relationships between cost, risk, time & available resources to deliver the optimum output.
4. Organisational Change Management – developing and instilling the cultural aspects of change by aligning the human performance dimensions of the program with the desired outcomes through communication & training.
5. Compliance Management – ensuring that the outputs delivered by the program meet or exceed the desired outcomes and managing the corrective actions to ensure compliance.